1. Video: Phone Etiquette for Answering Calls. Length: 01:11 (see
underneath)
Materials by Beatriz Papaseit Fernández and María Zabala Peña
Video Information:
Video by: Tracy Goodwin
Original video source: http://www.ehow.com/video_4401593_phone-etiquette-answering-calls.html
http://www.youtube.com/watch?v=wYSrIRqavoM&feature=results_main&playnext=1&list=PLC4A16C6EA2A85309
You can also download the video from the following site:
https://sites.google.com/site/englishforcommunications/
1 comment:
That "smile in your voice" is a sure ball when it comes to having a positive attitude in building phone relationships. Having a positive tone in phone calls makes every conversation a lot meaningful and better. :)
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