Aim: Students listen to an E-How video in which the lady in the red sweater tells us how to finish a phone call.
See the questions and video below on-line.
If you don't have an internet connection in the classroom, you can download the questions, transcript and video, by clicking HERE .
Phone Etiquette for Concluding a Call -- powered by ehow
Listening comprehension questions:
- When you end the call what should you do before saying thanks at the end? (elaborate your answer)
- Many people say only “thank you” to end a call. What other type of “thank you” could you use?
- According to the lady in the red sweater, what type of language should you avoid?